WOOF! WAOUH!
We understand how important your four-legged friend is…! The Old Stone Inn welcomes dogs and unfortunately do not allow any other animals or pet. We allowed maximum of two dogs in each room, weigh not above thirty pounds. To ensure a tail-wagging experience, we ask that you kindly read the policies.
The non-refundable fee of $49.00 plus taxes will not be refunded once the dog has been in the guest room or public areas.
The pet parent(s) is responsible for registering their animal at check-in with proper information required and un-registered animal will be charged a minimum fee of CAD 250.00 for cleaning.
The hotel abides the AODA rules for service dogs. Emotional support dog does not qualify as service animals and fee will be charged.
- Dogs must be always supervised on property and in public areas. Do not leave your dog unattended in your room for extended periods, and dog should never be left alone overnight. Please notify Front Desk if leaving your dog in the room unattended for short period.
- The service animal should remain clear of the wet pool deck area (approximately four feet from the water’s edge) to avoid any potential health and safety concerns.
- Dogs must be kept on a leash or in a carrier in all public areas unless the pet parent(s) is unable to use the leash or harness due to his/her disability, or it would interfere with the service animal’s ability to perform work or tasks.
- Only “assistance guide dogs” are allowed in any public area that includes but is not limited to the dining area, swimming pool area, meeting or banquet rooms, and non-pet friendly guest rooms.
- The pet parent(s) is responsible for clean up after the dog on the hotel grounds and properly disposing of waste in the outside dumpster or as otherwise designated. Our staff members are not permitted to monitor or care for animals.
- The pet parent(s) is responsible to submit the vaccination documents (distemper, hepatitis, parainfluenza and parvovirus, rabies) for verification if requested. The hotel holds the right to decline the entry of dog in the premises if the pet parent(s) failed to comply.
- The pet parent(s) is responsible for any damage caused by the dog to property and/or personal injury to hotel employees and/or other guest that you cause. The pet parent(s) also agrees to absolve the hotel of any liability if you are injured or cause injury to someone else or someone else’s pet.
- Damages caused by your pet inadvertently, to our room, its furnishing or amenities or any other part of the hotel are your sole responsibility. Please advised you will be charged a minimum of CAD 250.00 for cleaning, or repairs based on the specific damage. The room is subject to damage inspection at any time and upon check-out.
- Noise or Disruptive complaints: If hotel management receives two (2) complaints, alternative arrangements must be made for the pet. Failing to return to your room upon our notification will result in a penalty equal to the surcharge or higher depends on the ratio of complaints or inconveniences happened.
- Want to bath or groom? Please find a local groomer by click here. Please do not use hotel tub, toiletries, or towels to bath groom your animal. If found to be used, might cause charges depend on the incident or cost occurred.
- Housekeeping or Maintenance service: The pet parent(s) must have to take their dog out of the room to accommodate these services when possible. The hotel reserves the right to decline servicing a room with an unsupervised pet; such service can be requested while you are present.
Thank you for all your cooperation. Enjoy your stay!
